Our goal is for every customer to be totally satisfied with their purchase. That's why we only work with manufacturers who provide comprehensive warranties..
Manufacturing Lead Times
Due to unprecedented demand for our services we are currently operating an 8-12 week lead time for a bespoke product.
Report a Fault
While we always strive to get things right and only work with the best, sometimes things can go wrong.
If you have bought a fire from us that is not working properly please contact us on 01563 520310 and we'll do everything we can.
